Link to teaching case: 

Abstract: 

When a powerful government agency, the Singapore Tourism Board, explores the idea of publicly-supported renewal of the city-state's so-called Chinatown district, it goes through an elaborate process of community consultation. Yet when the plan is announced to improve Chinatown to create an important tourist destination, a relatively obscure nonprofit historic preservation group virtually derails the plan through a campaign based largely on one major article its key members contribute to the Straits Times, Singapore's leading newspaper.

Sequel: https://case.hks.harvard.edu/dealing-with-unexpected-opposition-the-singapore-tourism-board-and-the-chinatown-enhancement-plan-sequel/

Author(s): 

Howard Husock

Publisher: 

Harvard Kennedy School

Pub date: 

Sunday, August 1, 1999

Country: 

Topic: