Dealing With Unexpected Opposition: The Singapore Tourism Board And The Chinatown Enhancement Plan

When a powerful government agency, the Singapore Tourism Board, explores the idea of publicly-supported renewal of the city-state's so-called Chinatown district, it goes through an elaborate process of community consultation. Yet when the plan is announced to improve Chinatown to create an important tourist destination, a relatively obscure nonprofit historic preservation group virtually derails the plan through a campaign based largely on one major article its key members contribute to the Straits Times, Singapore's leading newspaper.

This teaching case is available for purchase here. The sequel can be found here.

Authored by Howard Husock.

Published by HKS.