Reforming Mandaue City: The Struggle to Implement a Performance Governance System

The new mayor of Mandaue, the Philippines, Jonas Cortes presided over a local government that was struggling with its own culture, and had recently underwent a public corruption scandal. Faced with a lack of confidence in the office of the mayor by both city employees and the public, Cortes sought reform. He believes the path to this goal is implementing a performance governance system (PGS) to increase private-public partnership and civic commitment by government workers. Students are asked to put themselves in Cortes’ shoes and to provide recommendations on what the goals of the PGS should be, and how they can be achieved.

This teaching case is available here.

Authored by Robert Klitgaard and Melissa Mahoney-Smith.

Published by WDI.